Home The Innovation Impact Study: How Innovation Shapes Loyalty, Relevance, and the Member Experience (2026)

The Innovation Impact Study: How Innovation Shapes Loyalty, Relevance, and the Member Experience (2026)

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How do members recognize innovation in associations—and why does it matter? The Association Innovation Impact Study explores how innovation shapes loyalty, relevance, engagement, and member experience, while identifying the organizational behaviors most associated with innovative associations.

    About the Report

    Associations are operating in environments shaped by accelerating change, evolving member expectations, emerging technologies, and increasing pressure to demonstrate relevance and value.

    Commissioned by the ASAE Research Foundation and conducted in partnership with Radius Insights, the Association Innovation Impact Study provides a data-driven look at how members experience innovation and social innovation in associations today—and how those experiences influence loyalty, recommendation, engagement, and long-term member value.

    This report explores the organizational behaviors, member experiences, and strategic practices most closely associated with innovative associations. Findings show that members are most likely to recognize innovation when it creates visible, practical value through learning, connection, responsiveness, participation, accessibility, and professional support.

    Designed for association leaders and decision-makers, the report provides practical insight into how associations can strengthen relevance, deepen member relationships, and create value in rapidly changing environments.

    What’s Included
    • Insights from association members across professional and trade associations
    • Analysis of how innovation influences loyalty, recommendation, and engagement
    • Findings on the organizational behaviors most associated with innovative associations
    • Research on social innovation, emotional connection, and member experience
    • Benchmarking across innovation and social innovation tiers
    • Strategic implications for association leaders and organizations
    Best For
    • Association CEOs and senior leaders
    • Strategy and innovation teams
    • Membership and engagement professionals
    • Learning and professional development leaders
    • Communications and marketing teams
    • Boards and volunteer leaders

    Copyright: © 2026

    Author: ASAE Research Foundation

    Product Type: PDF (N pages)

    Publication Date: May 27, 2026